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Comprehensive, personalised education and support from an experienced Diabetes Care and Education Specialist right in the palm of your hand. No matter where you are or how busy your schedule is, your mySugr Coach is there for you
Free for a limited time!
We would love to have your feedback regarding the mySugr Coaching Bundle!
May we ask you a quick, few simple questions?
One of the most used diabetes applications worldwide, with over 4 million users.
Making this the ideal companion for people living with diabetes to manage and monitor related health information stored on your mobile device and ready to use.
Download the mySugr app today!*
South Africa
Want to know more information about the mySugr app? Click here
Together with your Coach, you’ll work on strategies that fit with your lifestyle to reach your personal health goals. Whether you want to lower your blood sugars, lose weight or finish a triathlon, your mySugr Coach can help you get where you want to be. Simply write to your Coach directly through your mySugr app — without an appointment. Within a business day, you’ll get a notification with a personalised answer to take you to the next step. It’s just that easy!
Work 1-on-1 with your personal Coach to get the individual attention you deserve.
Want to review your logbook? Have a question or need to prepare for your doctor’s appointment? Simply open your mySugr app, send a message to your Coach, then get back to living your life.
This mySugr Coaching Bundle voucher offers you:
unlimited access to a diabetes coach
1 on 1 chat on the mySugr app
until 30 November 2023
T’s and C’s apply
No, it is currently only available in South Africa
Download the mySugr app from the Google Play Store or the App Store.
Contact our call centre to check whether your mobile device is compatible
The steps will be provided to you when you receive your voucher. All you will need is the mySugr app downloaded onto your mobile device
You can access the live chat at any time convenient to you. The coach will respond anytime within one business day.
Upon the purchase of the voucher you have until November 2023 to redeem it. Once you have redeemed it, you will have unlimited, continuous access to the diabetes coach until the end of November 2023. Read our terms and conditions for more information.
No, it can only be redeemed on one mobile device
Yes, if it a wireless, compatible blood glucose meter such as the Accu-Chek Instant meter then it is advisable to connect your meter to get the full benefit of the mySugr app
The mySugr app offers a wide range of features other than the mySugr coaching service. Inputting blood glucose data allows more data points to be monitored and managed and therefore allows for a more thorough management overview and experience
*To check if you have a mobile device that is compatible with the mySugr app, call our Call Center.
Visit the Roche Diabetes Care website at www.rochediabetescaremea.com.
Email: info@accu-chek.co.za | Toll Free: 080-34-22-38-37 (South Africa only) | +254 20 523 0560 (Kenya only) | +234-1227-8889 (Nigeria only) | +27 (11) 504 4677 (Other countries)
ACCU-CHEK, ACCU-CHEK INSTANT, MYSUGR, and I AM ONLY AN APP AWAY are trademarks of Roche. All other product names and trademarks are property of their respective owners. | © 2022 Roche Diabetes Care
Roche Diabetes Care South Africa (Pty) Ltd. | Hertford Office Park, Building E | No 90 Bekker Road | Midrand, 1686, South Africa