Terms and Conditions

4. Duration of mySugr Coaching Bundle

4.1. Duration of the voucher is until 30 November 2023 only. The user will have access to the Pro version of the mySugr app and have unlimited access for this duration to the mySugr Coaching Bundle in the mySugr application.

4.2. The mySugr Coach will not be available on public holidays and response to chat messages on the mySugr app will be provided upon return.

4.3. The voucher has an expiry date of 30 November 2023. As the coaching service will no longer be offered after this date, any voucher not activated by this time will not be redeemable.

13. Utilising the chat function on the mySugr Coaching Bundle

13.1. The ‘chats’ uploaded onto the mySugr Coach platform is only visible by the mySugr Coach assigned to you and solely for the purpose and duration of the mySugr Coaching Bundle over the two month duration.

13.2. You must ensure that the content of the ‘chats’ uploaded onto the mySugr Coach platform (“Content”) complies with all applicable laws and our Terms and Conditions.

13.3. For purposes of this paragraph 13, the following terms shall have the following meaning:

13.3.1 Abusive Content means Content which we consider to be defamatory, discriminatory, obscene, lewd, offensive, threatening, abusive, harassing, harmful, hateful, hate speech, or which contains child, explicit or violent pornography, Content which may be harmful to minors, religious or racial slurs or threatens or encourages bodily harm or the like or which may violate any person’s rights, regardless of whether such Content is accessed, transmitted, propagated, distributed, created or stored in a public or private context;

13.3.2. Misrepresentation includes (without limitation) –

13.3.2.1.Providing false, incomplete or inaccurate information when
purchasing the mySugr Coaching Bundle;

13.3.2.2. actions designed to deceive, mislead, defraud or otherwise
make misrepresentations to any person regarding any fact or
circumstance;

13.3.2.3. altering the content of communications received by you and thereafter forwarding same to others without indicating the
nature of the alterations; and

13.3.3. System Abuse means any conduct which does or may –

13.3.3.1. damage, impair, overburden or disable any system of any
person (including us) using any of the purchase and mySugr
Coach chat platform made available for this service;

13.4. You agree that, when you use the mySugr Coach chat platform, you will not –

13.4.1. do anything which violates any of our Terms and Conditions;

13.4.2. make any Misrepresentation;

13.4.3. post, upload or transmit any Abusive Content;

13.4.4. do anything that does not comply with generally accepted internet etiquette including (without limitation) the excessive use of capitalised text, the use of inflammatory or antagonistic criticism (“flaming”), or wastefully and unnecessarily including previous communications in any postings;

13.4.5. violate or infringe the intellectual property rights, contractual or fiduciary rights, privacy, personality or publicity rights of another.

13.4.6. perform System Abuse;

13.4.7. repeatedly post gratuitous off-the-topic communications;

13.4.8. transmit Content that you do not own or do not have the right to publish or distribute, whether under law or contract;

13.4.9. perform or encourage any illegal activities including (without limitation) promoting or facilitating access to, use of or sale of dangerous substances or devices;

13.4.10. fail to comply with applicable domestic, national or international laws, rules and regulations;

13.5. Should we consider you to be in breach of any of the Terms and Conditions, then we may, without prejudice to any other rights which we may have under the terms or in law, –

13.5.1. give you a warning;

13.5.2. co-operate with competent law enforcement authorities to the extent reasonably required to do so;

13.5.3. institute appropriate legal proceedings; and/or

13.5.4. comply with such obligations as may be imposed on us by law.